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Information Services

Finding Information @ Your State Library

The State Library provides a range of information services to help meet your needs. Collections and services are designed to complement the school, government, private, university and public library sectors.

Within the State Library

Staff are available at enquiry desks on each floor of the Alexander Library Building to assist clients. There are computer workstations throughout the Library so that clients can conduct their own searches. Certain resources can only be accessed within the building. Staff are available for the full opening hours of the building.

Please read the Information Services Guidelines.

Resources Which May Assist You

Catalogues, databases, websites

AskUS logo

AskUs is an online service which enables you to submit a request for brief factual information. We will attempt to respond to your request within 5 working days. Use our online enquiry form for this service.

Ask a specialist logo

Have you exhausted all of the obvious options and need assistance? Use our online enquiry form for this service. Our staff will either supply the information, or advise on follow-up research methods. You will receive acknowledgement of your request. The assistance is free although charges could apply for photocopying and/or database searches.

Please read our conditions of service.

Our Subject Specialist Team offers a specialised enquiry service in the following areas:

  • J S Battye Library of West Australian History
  • Children's Literature
  • Family History
  • Indigenous
  • Music

Telephone

Some enquiries can be answered over the telephone such as simple facts, bibliographical details and the location of material. The State Library's switchboard number is (08) 9427 3111.

Letter

We provide written information in response to letters. If detailed research is required you may be referred to a professional researcher to do the research for a fee. Contacting Us

Fax

You can fax your enquiry to us, but we may be restricted in what we are able to fax back because of copyright restrictions. Our fax number is (08) 9427 3256.

Using Archives

To use the archival collections you need to be registered as a researcher. There are also some restrictions to using archival material which do not apply to other collections.

Page last updated: Monday 31 January 2011